Real questions get real answers, from an actual person reading the inbox — no ticket system, no chatbot.
Questions about Universal Business OS, your order, or your account.
hello@uixdraft.comQuestions about referrals or the $100-per-sale partner program.
hello@uixdraft.comPrefer typing over writing an email? This form lands in the same inbox, and you'll get a confirmation in your own inbox too.
We aim to reply within 1–2 business days. Delivery or access problems are usually resolved the same day.
Check spam/promotions folders first. If it's genuinely missing, email hello@uixdraft.com with your PayPal receipt or the email used at checkout and we'll resend your access link.
Universal Business OS is delivered instantly, so sales are final and we don't offer refunds for a change of mind. If your files don't arrive or don't work, email hello@uixdraft.com and we'll fix it within 24 hours — and refund you if we genuinely can't. See the full Refund Policy.